HERS, LLC’s Mission

HERS, LLC is committed to a “Patient Centered Approach”. We achieve quality healthcare and outcomes for patients and providers.

Combining health care navigation, education, patient advocacy, resource development & linking to:

  1. Help improve the management of chronic diseases

  2. Identify true social determinants of health

  3. Support individuals, families, communities, and providers with symptom-driven disease diagnosis, and treatment

HERS, LLC’s Vision

HERS, LLC envisions a world where everyone is an active participant in their own healthcare.

From a patient-centered approach through awareness and education we instill a willingness in all people to:

  • engage with providers

  • initiate self-advocacy

  • make informed decisions

Our story

Armed with a nursing license and Master in Social Work, HERS, LLC Founder Yvette Jives has spent over 3 decades working to equalize disparities in the US healthcare system. She has served in various roles developing timely and needed community programs for improvised, underserved, and under insured women, children, and marginalized people.

In 2011, Yvette discovered she had Ovarian Cancer, after advocating for her own diagnosis. During her experience and recovery, Yvette encountered limited information and support, which motivated her to address this very personal need.

Coupled with Yvette’s 35 years of first hand experienced in the ever changing health care system, she began designing programs that would streamline medical services, and in 2012, HERS, LLC was born. Yvette’s now has a team with over 100 years combined experience in varying healthcare fields and is serving individuals and providers across Western North Carolina.

Photo: The HERS, LLC team

Photo: Yvette Jives: HERS, LLC Founder

Core Values

  • We promote the idea that the patient knows themselves best and advocate for self awareness in decision around medical needs and treatments.

  • We aim to provide access and links to healthcare resources and services because we belief everyone should have the tools they need to succeed.

  • We prioritize reducing racial differences in treatments, follow up, disease management, health beliefs, and systematic differences in access to doctors, medical treatments and early detection

  • We focus on vetting community partners who will follow through and provide our clients the highest care possible. In this process, we grow our community with intention and the desire to serve at the core of our values.

Testimonials:

Shavonne G.

“I was dealing with serious medical issues which caused me to also have financial challenges. My mom reached out to HERS, LLC for me, and the services Yvette connected me with helped me to get a U-Haul to get my things from storage, and pay my move-in fee and first month’s rent. In addition, both my daughter and I got queen size beds and I am getting a dinette set and other furnishings. My rent and phone bill was paid in June by organizations and I get a wonderful food box every two weeks because after the bills are paid I don’t have money to get food. The help was a game-changer for me, and even now when I get overwhelmed, I can reach out to Ms. Yvette and she listens without judgment and reminds me my daughter is my number one priority, and encourages me to overcome the hurdles. I would gladly recommend HERS, LLC to family and friends!”

Linda J.

“I’ve known Yvette from childhood and when I was going through a hard time I found out about her organization and reached out to her. HERS, LLC helped with rent assistance and also helped me to get a much-needed walker. I referred my daughter to Yvette when she was going through medical and financial challenges and she helped her as well. She made a big change in both of our lives, and I am so grateful. Yvette is a wonderful person! She is so beautiful! She has a heart of gold, I just love her and would gladly recommend HERS, LLC to others!”

Johanna H.

Yvette and her team are some of the most dedicated groups of healthcare navigators I have ever encountered. They put so much time and effort into each person no matter what their circumstances are and truly care about the health and wellness of each client they serve.

John G.

I lost hearing in my right ear, and HERS, LLC helped me to get a hearing aid. I can hear so much better now. Yvette is a wonderful person to work with because she doesn’t stop until she gets what you need. I will contact her again because I need help with insurance. I would definitely recommend Yvette to anybody that needs assistance!

Linda J.

“I’ve known Yvette from childhood and when I was going through a hard time I found out about her organization and reached out to her. HERS, LLC helped with rent assistance and also helped me to get a much-needed walker. I referred my daughter to Yvette when she was going through medical and financial challenges and she helped her as well. She made a big change in both of our lives, and I am so grateful. Yvette is a wonderful person! She is so beautiful! She has a heart of gold, I just love her and would gladly recommend HERS, LLC to others!”

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